OWL Services Olney, Bucks

I provide personal assistant services for people, helping with technical difficulties, sourcing products or services, shopping, prescription collection and more, in Olney, Buckinghamshire and surrounding area.

As a retired engineering consultant, I aim to assist locals with everyday challenging tasks, ensuring that you understand and remain in control.

Technical Help

Assisting with your technology challenges on a one-to-one basis. E.g.:

• Backing up photos or documents, using online storage or USB drive.
• Migration to a new mobile phone, tablet or PC.
• Setting up an email address, using social media, searching for jobs online, finding government and council information online and guiding through online shopping etc.
• Installation of software applications – e.g. want to start using WhatsApp on your mobile device or computer.
• Website creation
• Home TV, speaker setup.
• Provide technical tuition.
• Drawing Plans – as an engineer I created engineering drawings and have used these skills in my personal life to design or convey information to contractors.
• CCTV Security – I have experience with commercial and residential CCTV security systems. Integration of camera doorbells.

Shopping Assistance

Providing personal shopping services, including grocery runs and prescription collections.

Problem Analysis

This could relate to many things in your home, from deciding on a new product or finding a solution to something you want to achieve.

Contractor Management

You may need some work done on your home, I can help you with drawing up a scope of works and managing the quoting process.

Advocacy

• You may need me to support you in-person in a challenging situation or just for another perspective.
• Formal letter/report writing – perhaps you need to write a complaint, go through an Ombudsman or complaint resolution agency.

If you don't see what you'd like help with above, please contact me and I'll see if I can help.

About me

My name is Conroy, I am a live-in carer for my disabled elderly father who currently doesn't have great demands of my time. However, I do need to keep local just-in-case for him.

I have lived in Australia for most my life and have 3 adult sons. I am a retired telecommunications systems design Engineer and project manager (in large oil & gas and resources sector projects).

• I observe a high-level of attention to detail and possess personal ethics and tenacity.
• I can make seemingly complicated matters into easy to understand ones.
• I volunteer with local charitable organisations, but wish to help out locals, prodominately the elderly - at a low or no cost to them.
• I have a current DBS clearance and first aid training.

My career history can be reviewed on LinkedIn: http://www.linkedin.com/in/cwhitebrook

NOTE

It may be necessary to share personal or financial information with me to achieve what you want me to help with. Make sure you’re comfortable with that and I suggest any password used in setting up anything for you is changed following completion (keep secure records of Username and Passwords). No information will be shared with any other entity. Your written consent must be provided. I adhere to the Data Protection Act 2018.

My Guidelines/Policies:

Confidentiality and discretion: No records, other your contact and billing details, are kept.

I observe patience and provide you the right skills to make sure that:

• customers are able to complete online transactions themselves i.e. not to do it for them.
• customers are able to take responsibility for any online transactions.
• customers are aware of security measures.

I do not provide financial advice.